Clear, Honest Service You Can Trust

Terms of Service

These terms explain how we do business and what you can expect when using our services. By working with us, you agree to these simple guidelines that help keep things fair and professional.

1. Acceptance of Terms

By accessing our website or engaging our pest control services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.

2. Services

Proper Pest Control provides eco-friendly pest management services for residential and commercial properties in Shasta County and surrounding areas. We use Integrated Pest Management (IPM) techniques to control and prevent pest infestations. Service results may vary depending on property conditions and pest severity.

3. Scheduling and Appointments

Appointments are scheduled based on availability. We strive to accommodate same-day and emergency requests when possible. If you need to reschedule or cancel an appointment, please contact us as soon as possible so we can adjust our schedule accordingly.

4. Pricing and Payment

Pricing for our services depends on the type of treatment, property size, and severity of infestation. We provide quotes before beginning any work. Payment is due upon completion of service unless other arrangements have been made in advance.

5. Customer Responsibilities

To ensure the effectiveness of our treatments, customers agree to follow preparation instructions provided by our technicians, grant access to areas requiring treatment, and inform us of any health concerns, pets, or special circumstances prior to service.

6. Guarantees and Limitations

We stand behind the quality of our work. If pests return between scheduled visits under an active service plan, we will re-treat the affected area at no additional cost. Our guarantee does not cover infestations caused by conditions outside our control, such as structural issues or new entry points created after treatment.

7. Website Use

You agree to use our website only for lawful purposes. You may not attempt to disrupt, damage, or gain unauthorized access to our website or its underlying systems. All content on this site is the property of Proper Pest Control and may not be reproduced without permission.

8. Copyright

9. Limitation of Liability

Proper Pest Control shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website. Our total liability is limited to the amount paid for the specific service giving rise to the claim.

10. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated revision date. Continued use of our services or website after changes constitutes acceptance of the updated terms.

11. Contact Us

If you have any questions about these Terms of Service, please contact Proper Pest Control, Joe Ferguson, jfproperpest@gmail.com, +1 530-999-9590, 9799 Oak Run Rd, Oak Run, CA 96069.